UK housing association Circle Housing has chosen Iken case management to support its newly enlarged in-house legal team, as it moves to reduce legal costs and handle more cases internally.
Circle Housing is one of the UK’s largest providers of affordable housing, with 66,000 homes across the country. Its nine housing association partners provide desirable homes, sustainable communities and trusted services to around 200,000 customers.
Its specialist provider Centra offers a range of support services, including telecare and home care, as well as a choice of housing options including shared ownership and market rent.
The 14-strong legal team will be deploying Iken’s case management with integrated time recording and Iken’s advanced Management Information suite, as well as its document and court bundling software.