The Trust Deficit: After the Crash — February 2014 - .PDF file.
In 2011, DLA Piper published a report based on a series of interviews with business leaders from some of Britain’s biggest companies.
The Trust Deficit: Views from the Boardroom identified the significant trust deficit with which every business has to grapple. It found that every business starts with such a deficit and that the burden of proof lies with each company to prove that it is worthy of the public’s faith. Those businesses — and leaders — that are successful in nurturing trust are the most likely to succeed, while those who fail to do so will struggle to deliver real shareholder value.
Two years on, this new report returns to the theme and asks how companies can foster a culture of trust in a world where people are ever more cynical: a world in which (according to some) the financial crisis has called old certainties into question…
Click on the link below to read the rest of the DLA Piper briefing.