Client File: Review of the Year 2003

8 December
Selina Emeny, Clear Channel ‘One thing I particularly want to do is get online work-in-progress, seeing where I am with bills being paid and tracking items’
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17 November
John Fast, BHP Billiton ‘Fast has certainly shaken things up. On his arrival, Fast completely restructured the in-house legal team. ‘As you can imagine, not everybody was thrilled by the change’
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27 October
Delli Mireskandari, Hasbro Europe
‘One of the problems I’ve noticed is that we don’t get as many legal updates or seminars from [provincial firms], which is important for an in-house department’
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20 October
Helena Samaha, Virgin Group
‘I do a review every year to determine whether firms should retender and if we should renegotiate fees. This flexibility is important in an organisation as dynamic as ours’
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22 September
Robert Ivens, Marks & Spencer
‘There’s a huge amount of exploitation to do with our existing product range. But who knows what we may get up to in the future’
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11 August
Daragh Fagan, Eni UK
‘I don’t think the UK business [of Eni] justifies that many lawyers indefinitely. However, it’s not a question of making anyone redundant. Instead we might move people overseas’
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4 August
Gareth John, Hewlett-Packard
‘It’s been a tough year’
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9 June
Len Quaranto, Allied Domecq
‘We took the view that for UK companies Sarbanes doesn’t introduce many additional requirements because they have already been through this’
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19 May
Laurie Adams, ABN Amro
‘I think the trend has been to try and reduce the number of firms we use as we build better and deeper relationships. The challenge for the law firm is obviously to provide that quality service consistently’
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17 February
Michael Burne, Inter-Alliance Group
‘I’m attracted by a regional firm to do a range of work for us and a City firm to do the deals’
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27 January
Alfred Farha, Cisco Systems
‘We look closely at billing and we’re very sensitive if firms don’t bill the way we thought they were going to’
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6 January
Mark Roper-Drimie, England & Wales Cricket Board
‘I drive a hard bargain with price in terms of discounts. But we do tend to refer out work to well established firms. One of the primary concerns is cost, but above that is the standard of work. It also comes down to personal relationships’
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Client File Round-up 2003