In the past few years, digital tools for legal teams have become ever more popular, especially as the government has launched industry-wide systems such as Common Platform. Digital tools simplify admin but not for everyone. In a recent legal survey for 2022 conducted by Nuance, 58% of people say that they’ve simplified their admin workload. But 10% said these tools have actually added to their admin burden.

Introducing new tools or processes can sometimes create more complexity, rather than simplifying workflows, so how can we maximise the full potential of tech? As leaders select and implement new technologies, it’s vital that the solutions they choose don’t exacerbate the issues their teams are facing.

Join this webinar to hear the panel discuss practical ideas around:

  • How and which tech can drive workflow productivity / solve problems
  • How increased productivity translates into a better service
  • What considerations are important when choosing and implementing tech





Vladimir Teodosiev, Senior Business Development Manager, Nuance

Vladimir Teodosiev is a Senior Business Development Manager at Nuance delivering value to high-profile private and public organisations. Commercially savvy and with a strong interest in technology, he has extensive experience in creating and delivering value to high-profile private and public organisations. Highly customer-focused and results-driven, he supports businesses in developing best practices that facilitate efficient document creation.

Vicky Humberstone, Director, VoicePower

Together with her follow Director Sonja at VoicePower Vicky has been working within the legal sector to introduce speech recognition technology for over 12 years now. Vicky is the first point of call for all new enquiries, as she loves getting know customers’ requirements to find the right solution for their business.

Vicky is very passionate about building a great relationship with all customers to ensure that they get the results they’re aiming for. Furthermore, she understands what a big decision it is for any company to look at the change in their business and her role is to make that decision easier


Sarah Blair, IT Director, Thorntons Law

Sarah has over 15 years of experience in IT and has spent much of her time leading and transforming Thorntons’ IT capabilities.

Sarah specialises in developing and implementing IT strategies while delivering value to the firm through its investment in the latest legal technologies. She has a passion for business-led innovation, encouraging understanding, adoption and exploration of new technologies, but always with a focus on the problem that needs to be solved. She is passionate about a service design approach and has been awarded the Progressional Development Award in Service Design by the pioneering Service Design Academy.

During her time at Thorntons Sarah has spearheaded a number of major change management campaigns to encourage the adoption of new technology – Seeing IT as an enabler and only bringing value when it enables people to work better.


Matt Byrne, Deputy Editor, The Lawyer

Matt joined The Lawyer in 2003 as features editor and became deputy editor in 2014. He has written on a wide range of topics related to the business of law and management of legal services organisations. In particular, Matt leads the editorial teams for major market reports such as the UK 200, the US Top 50 and the Global Litigation 50.