Presenters:

Dan Kayne, General Counsel (Regions), Network Rail

Dan is General Counsel for the Regions team at Network Rail which owns, operates and maintains the national rail infrastructure.

In the 3 years since taking up his current role, Dan and his team have become closely aligned to the needs of the business, placing the customer at the heart of the team’s strategy and delivering against a vision of ‘consistently exceeding customer expectations’.

To achieve this vision, the team’s focus has been increasingly on how we deliver our service rather than what we deliver. Quite rightly, there is an expectation from the business that the team’s legal advice will be right. What sets the Network Rail legal team apart is the focus we have placed on our people. Adopting a ‘people first, then lawyers’ approach has meant we have focussed on training, developing and coaching the team to broaden their skills and to better serve our customers.

More recently Dan has brought together a number of senior leaders across the industry to focus on transforming the training and development of lawyers industry-wide. This is designed to create more all-rounded ‘O Shaped’ lawyers who will be better equipped to meet the demands placed on them in an increasingly disrupted and changing sector.

Helen Lowe, Head of Legal Operations, EasyJet

Helen joined easyJet as the Head of Legal Operations in 2019. She trained with KPMG in Manchester, working across both the Audit and Restructuring functions, with a focus on operational change and transformation. She has subsequently undertaken transformation and change roles at Sellafield Limited and most recently at the Co-op as Head of Operations to their Legal and Secretariat team before joining easyJet. In her role at easyJet Helen’s focus to date has been on leading a pioneering panel review process, with the approach based on the O shaped Lawyer principles. She is also responsible for spend and budget management, technology transformation and designing and implementing processes to make life easier for the function.

This free to watch webinar was part of The Lawyer’s Marketing Leadership Summit that took place between 9 – 10 June 2021.

For more information on the summit, a copy of the agenda, or to register interest for 2022, please visit the event website.