About

GCs face a continuous stream of day-to-day issues alongside a tide of regulatory and contractual change, which often means scoping and delivering solutions rapidly and at scale. It is not surprising therefore that delivering legal services more efficiently is a top priority for 74% of in-house teams according to research by Thomson Reuters, with investment in in-house legal operations expertise also on the rise.

Process design & optimisation, technology and project management are all techniques that can be used to manage unpredictable workflows more efficiently. They can also help to mitigate risk and bring more value to the organisation. This session will provide practical insight, tools and real-life examples from the legal industry and beyond around how to:

• Use process design techniques to improve the management of a growing workload
• Make better use of legal project management techniques and resource
• Identify what tech you actually need and where to start
• Demonstrate clearer return on investment and value-add to the business