Related briefings

A modern approach to law firm marketing demands a culture shift

By Darryl Cross CMOs must partner with lawyers to develop client-centric business development models that foster firm-wide trust and transparency. As client demands grow and market competition increases, law firms are rethinking growth strategies to enhance the client experience. With a 360-degree view of the client, the chief marketing officer occupies a unique position to […]

New market dynamics require a new approach to legal services

By Sanjeev Gandhi Law firms operate within a highly competitive market, where the rules of the game have changed. As clients become more informed about process, value, and alternative services, long-term relationships are being challenged. New client demands bring new challenges for law firms as they look to drive growth, maintain profitability, and compete in this […]

Strategies for enabling client-centric delivery model

Law firms operate within a highly competitive market where the rules of the game have changed. As clients become more informed about process, value, and alternative services, long-term relationships are being challenged. Clients are now setting the agenda, requiring a shift to a client-centric strategy. To thrive in the new client-empowered era, firms must make […]

Navigating a new reality in the client-empowered era

To thrive in the new era of the empowered client, law firms must make investments designed to modernise the way they run their firms and service their clients. This requires changing culture, developing new competencies, and operationalising new ways of working. Innovative technologies are key enablers to accelerating rms’ transformations in these areas. New research […]

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Balfour Beatty hires new general counsel from Tesco

UK Infrastructure group Balfour Beatty is to bring in a new general counsel from Tesco ahead of the impending retirement of current head David Mercer. Tesco’s legal director of finance, corporate and technology Jonathan Lagan will take on the position, after nearly a decade at the supermarket. He was formerly a senior associate in Shearman […]

The 60 second interview: Jenner & Block arbitration co-chair on the most common drafting errors

Following his involvement as one of the 30+ speakers at our recent Managing Risk and Litigation conference, Jenner & Block’s co-chair of international arbitration Charlie Lightfoot talks to The Lawyer about amends to the UK’s Arbitration Act, the most common drafting error of arbitration clauses and trends emerging in international arbitration. Some commentators have suggested […]

Aviva gears up for first panel review in six years

FTSE 100 insurance giant Aviva is preparing to review its legal roster, six years after last undertaking a comprehensive analysis of its panel arrangements. The company, which will launch the review in the first quarter of this year, decided a traditional review was not necessary in 2016 and instead ran a ‘desktop review’ of its roster, […]

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