You’ve adopted some great tech, but what’s next?

Every savvy business professional understands that ROI is tricky to calculate, especially when it comes to technology. Indeed, when new systems are considered, committees often review pessimistic and optimistic ROI calculations, create in-depth score cards to measure competitors against, and sit through endless sales pitches and demos in the hopes that they’ll catch a glimpse of that single feature that will be key to user success.

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