By James Crayton

Walker Morris Partner and Commercial Contract specialist James Crayton offers some practical tips for retailers following recent media focus on supply chain issues.

In November 2017 Yum Brands owned KFC awarded DHL and QSL its contract to manage its British supply chain, ending its relationship with delivery company Bidvest. Less than a week after the new contract went live in February 2018, hundreds of KFC branches were forced to close due to a number of deliveries being incomplete or delayed.