Support staff structures for the law firm of the future

The pandemic has led to one large experiment in remote working, resource utilization, and cost rationalization, causing law firm leaders to rethink staffing and secretary-to-attorney ratios.

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Past, Present, and Future: How will COVID-19 change the way law firms operate?

We’ve looked at four key aspects of the workplace – people, place, process and technology. Based on the valuable insights from our law firm partners and our recent survey findings, we see a rapid evolution, which can be explained by visualizing the “before, during and after” workplace.

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