Strategic process innovation: a case study on improving client service and operational effectiveness

At most companies, the legal department holds itself out as “different” and uses its own processes, technologies and definition of success. At a major technology and industrial company, the legal department decided to adopt the same type of quality program as its business units. They created a comprehensive quality program focused on process outcomes and customer deliverables with outstanding results.

Related briefings

How to implement a world-class defensible legal hold process

This white paper will detail the significance of legal holds in today’s corporate environment, why you need gold standard legal hold automation software and strategies to fuel your company’s path toward a robust legal hold process.

A new approach to enterprise legal management

When asked about business software usage and what drives the selection of software, people generally fall into two camps: the first group looks for the offering with the largest list of features; while the latter group favors ease of use, flexibility and adoptability. In general, selecting software based simply on the number of features it offers is perilous.

Doing more with less: how technology is optimising legal operations

Many folks in legal departments feel, and rightfully so, that the new paradigm is to do more with less money and fewer resources (and maintain the same high quality) – otherwise known as lean legal. For this to occur, technology must play a prominent role.

Latest Briefings

Romanian draft law on 5G technology under strong criticism from both public authorities and private stakeholders

The Draft law on the adoption of certain measures concerning informatic and communications infrastructures of national interest and the conditions for deployment of 5G networks initiated by the former Ministry of Transportation, Infrastructure and Communications has undergone a new series of examinations from the relevant public authorities as part of the legislative procedure.

Insurance Bulletin Spring 2021

Although the full impact of Covid-19 on the re/insurance industry remains unclear, the need to retain capital to meet potential losses has contributed to a general hardening of the market after 15 years of soft market conditions characterised by excess capacity, low prices and more relaxed policy terms.

Recommended

Find legal roles

Make your next move with The Lawyer Careers. Search and apply for thousands of vacancies, or receive email alerts for new roles when they go live. Whether you're looking at private practice, in-house legal or an exciting business support role, you'll find your future here.

Search vacancies