Contract Management Process Transformation at American Medical Response

Following a 2006 settlement with the federal government that required electronic contract tracking, Walt Landen, SVP & Deputy General Counsel for American Medical Response, Inc. (AMR) was tasked with implementing a system that would drive efficiency and bring improvements in contract management and workflow automation.

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Case study: Transforming TIAA’s law department to optimize efficiency

As TIAA law department’s chief operating officer and chief of staff for the past two years, Brad Rogers was tasked with transforming the entire legal operations function by bringing together law department employees and vendor partners from across the world to streamline processes and implement a comprehensive technology platform with capabilities rooted in process, workflow and collaboration that would allow the best use of each law professional’s time.

How to implement a world-class defensible legal hold process

This white paper will detail the significance of legal holds in today’s corporate environment, why you need gold standard legal hold automation software and strategies to fuel your company’s path toward a robust legal hold process.

A new approach to enterprise legal management

When asked about business software usage and what drives the selection of software, people generally fall into two camps: the first group looks for the offering with the largest list of features; while the latter group favors ease of use, flexibility and adoptability. In general, selecting software based simply on the number of features it offers is perilous.

Latest Briefings

Irish regulation in focus: Culture and individual accountability

Increasingly, there is a focus on culture and individual accountability in regulated firms. This has been heightened by various consumer protection issues which have been investigated including the tracker mortgage examination; high profile enforcement actions and the recent engagement with insurers on business interruption cover during COVID-19. Consistently, the Central Bank of Ireland (“Central Bank”) […]


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