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New market dynamics require a new approach to legal services

By Sanjeev Gandhi Law firms operate within a highly competitive market, where the rules of the game have changed. As clients become more informed about process, value, and alternative services, long-term relationships are being challenged. New client demands bring new challenges for law firms as they look to drive growth, maintain profitability, and compete in this […]

Strategies for enabling client-centric delivery model

Law firms operate within a highly competitive market where the rules of the game have changed. As clients become more informed about process, value, and alternative services, long-term relationships are being challenged. Clients are now setting the agenda, requiring a shift to a client-centric strategy. To thrive in the new client-empowered era, firms must make […]

Navigating a new reality in the client-empowered era

To thrive in the new era of the empowered client, law firms must make investments designed to modernise the way they run their firms and service their clients. This requires changing culture, developing new competencies, and operationalising new ways of working. Innovative technologies are key enablers to accelerating rms’ transformations in these areas. New research […]

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Focus on COP26: The future of affordable living

The hosting of COP26 in Glasgow this year shines a spotlight on the UK in relation to sustainability performance, applying more pressure on organisations to demonstrate their green credentials and to encourage the development and usage of sustainable technologies in the race to net zero.

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