This month sees Google celebrate its 20 birthday. In the past two decades, the company has evolved from developing a search engine in a garage to being one of the biggest multinational technology businesses in the world. While the Internet existed before Google, the launch of the search engine was arguably one of the first steps in making it accessible and easy to use. Since then, the Internet and the World Wide Web have had a profound impact on our lives with the introduction of technologies like social media, the cloud and artificial intelligence.
The Internet has also caused the ways in which we do business to change and evolve. The technology available has enabled us to not only be able to do more but also gain knowledge about our processes so that we can do better. As we continue to use the Internet to advance, it’s important that we observe how developments are legislated to ensure that they are being used safely and responsibly for the benefit of both our businesses and our customers.