Cooling-off periods - .PDF file.
Many new developments include communal boiler systems or energy centres, which are used to supply hot water and/or electricity to individual homes in order to increase the overall environmental performance of the development. Although the costs of maintaining these installations are generally recovered through service charges, it is common for the costs of actually supplying energy to be collected by way of a separate agreement with homeowners.
A number of our clients have asked recently whether these energy agreements are subject to a ‘cooling-off period’. A cooling-off period is a short period after a consumer signs a contract in which the consumer is permitted to change his or her mind and cancel the contract…
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