Hertsmere Borough Council’s HR team selects Iken Case Management

Hertsmere Borough Council’s human resources (HR) team has selected Iken Case Management to support its busy team.

Iken helps HR teams to keep on top of the progress of their cases, allowing a full overview of work done for a case and granting access to everyone with the relevant permissions so that information is easily accessible to all team members.

It also provides a clear audit trail with all documents saved into the system and key date reminders take the stress out of deadlines, with alerts to managers if certain stages are not completed on time.