Iken helps Ageas ensure effective service delivery

Ageas (UK), which provides insurance services to more than nine million policy holders, is the most recent in-house legal department to choose Iken.

The company’s legal department was looking for a fully integrated document, matter and contract management system to help it manage the significant number of contracts it deals with on a day-to-day basis — and the contract versions, key dates and correspondence that come as standard with contracts work. 

Equipped with full Office and Outlook integration, Iken will enable the team to quickly gain a full overview of work conducted via complete electronic case files saved to the Iken database.

This also reduces the risk of missing important correspondence saved on different drives or in individual inboxes and better supports an agile working approach by reducing the team’s reliance on paper files.