Mind your language

I READ your editorial in The Lawyer, 11 March with great interest. In it you urge high street lawyers to take "a long, hard look at their practices".

A good starting point for most high street lawyers might be for them to drastically alter how they communicate with their clients. People do not need to be bombarded with complex, jargon-ridden letters in order to be convinced they are getting value for money.

Chrissie Maher

Plain English Campaign