City firm discovers joys of hi-tech faxes

City firm Norton Rose has installed a computerised fax management system which automates the operation of the firm's central fax room.

The system, Faxswitch, is built around a PC fax server capable of handling any amount of incoming and outbound fax traffic.

Faxswitch replaces Norton Rose's previous manual system of faxing using stand-alone fax machines. It allows lawyers to send faxes directly from their work area using high-speed scanners and receive incoming documents on local high-speed printers.

Brian Powell, head of information technology at Norton Rose, said: “The ease with which the system will integrate with our Microsoft Mail/X400 systems was a key factor in our choice along with the control and management of costs.

“Our ability to provide central and desktop services provides us with the flexibility we require.”

Faxswitch is also installed at Clifford Chance, Freshfields, Theodore Goddard, Booth & Co and Gouldens.

Producer of Faxswitch, Hexar, is holding a 'Future of fax' seminar on 12 February in Lincoln's Inn, focusing on the benefits of PC fax servers for law firms.