Arab Spring clean for Trowers’ IT

The revolution in Egypt earlier this year has led Trowers & Hamlins to overhaul its IT disaster recovery systems.

The firm was on the receiving end of an object ­lesson in disaster recovery management when it lost contact with its Cairo office after the Egyptian authorities cut off all communications to the outside world during the uprising.

Trowers, which has one of the most extensive Middle East office networks of any international firm, also feared a similar situation could happen in Bahrain.

The firm did have a disaster recovery plan in place, but it was geared towards a local event such as a flood or earthquake, not the shutting down of an entire country.

The firm’s new system backs up the data from all overseas offices overnight and allows users access from anywhere in the world with an internet connection.

“We didn’t lose any data, but this was still a wake-up call,” said partner Riccardo Abbate. “From a management perspective, it ­certainly highlighted how we have to consider force majeure, not just at a local level, but at a national level too. That was the eye-opener.”