Irwin Mitchell finally gets keys to ABS warchest

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Latest Briefings

Video: How to health check the anatomy of your legal matters

By Rob MacAdam With clients expecting more efficiency, transparency and value from their lawyers, it’s time for law firms to re-engineer their legal service delivery into real competitive advantage. In this video, Rob MacAdam, Director of Legal Solutions, identifies six elements that make up the anatomy of a legal matter, and discusses what improvements can be […]

Updates on proportionality of costs in court proceedings

By Gwendoline Davies, Claire Acklam Anyone involved in the conduct of litigation will be aware that the ‘overriding objective’, at rule 1.1 (1) of the Civil Procedure Rules (CPR), requires cases to be dealt with “justly and at proportionate cost”. Unfortunately, the question of what is proportionate continues to cause confusion and dispute.  In this latest […]

Women on Boards – As they progress, businesses thrive

By Susana Almeida Lopes Women represent 50% of the working population and are as much or more educated and qualified as men are. However, the problem of gender diversity (or lack of it), especially in top positions in organisations, is a persistent societal problem, and there are (many) studies that, if concrete measures are not taken, […]

Franchise resales – should franchisors be involved?

By Emma Lusty It is a common misconception that a franchise network with a high level of resales is a bad sign. In fact, a healthy resale market is a good sign. It means that franchisees are able to build up profitable businesses which can be sold to recover a return on their initial investment and […]

New EU directive – How will it affect family-related leave in Hungary?

By Daniel Gera, Dorottya Gindl Gender equality may be a core EU principle, but it will not become a reality without effective legal action. To meet the EU objective of reaching a 75% employment rate for both men and women by 2020, the European Commission aims to change the existing legal framework. Thus, the European […]

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Magnusson moves into Norway through Kluge association

Swedish firm Magnusson has expanded into Norway by entering into an exclusive association with local firm Kluge. The move follows Magnusson’s launch in Estonia in March (28 March 2012) and its expansion within Sweden in January (9 January 2012). The firm now has a presence across the Nordic region as well as in Belarus, Poland […]

Magnus Swanson

Former Maclays chief leads MBO of employment business

Employment and health and safety specialist Law At Work (LAW) has split from majority shareholder Maclay Murray & Spens following a management buy-out (MBO). LAW chairman Magnus Swanson, who was Maclays’ chief executive until last year, led the MBO along with the consultancy’s chief executive Jane Wright and its director of legal services Donald MacKinnon. […]

South African firm ENS poaches team from DLA

South African firm ENS has hired a team of three senior lawyers from DLA Piper’s South African affiliate, including the firm’s corporate and commercial head. DLA Cliffe Dekker Hofmeyr’s national corporate and commercial head Ian Hayes will join ENS in September along with his team. Hayes’ team comprises Marc Friedman and Lydia Shadrach-Razzino – who […]

Is there a magic bullet for legal services?

Mark Brandon ponders whether alternative business structures will be the saviour of the UK legal profession In my regular interviews with law firm partners and clients as part of my service, one of my favourite questions is: “In terms of the delivery of legal service, do you think there is a ‘magic bullet’, that is […]

13

Coffin Mew asks mystery shoppers to rate service

Hampshire-based Coffin Mew has started a mystery shopping service in a bid to improve client experience and benchmark itself against competitors. The move is part of the firm’s recently launched ‘client excellence’ programme, which looks at improving levels of customer service following the feedback of secret shoppers. General customer experience, such as accessibility to staff, […]

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