Consultancy report slams ombudsman complaint system

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Latest Briefings

EU: Your web doctor will see you now – software as a medical device

Patients nowadays have access to an enormous range of medical knowledge through social media, websites and health apps (in combination with wearables). The latter have become increasingly popular in recent years because of their ability to monitor in real time pulse, blood pressure, blood glucose levels and other parameters. Doctors are also intrigued by the […]

Supreme Court upholds ‘no oral variation’ clause

By Emma Davies The Supreme Court’s recent decision in Rock Advertising Ltd v MWB Business Exchange Centres Ltd [2018] UKSC 24 upheld the validity of a clause that limited the parties’ freedom to vary their contract orally. In reversing the Court of Appeal’s decision to find the ‘no oral variation’ or ‘no oral modification (NOM)’ clause binding, […]

Russia’s enduring love for fake luxury and legal action to take

By David Aylen and Elizaveta Osipchuk When reputable social media platforms are involved, rights holders should contact the social media company first and ask it to remove the account. Fortunately, such companies usually collaborate with brand owners as much as possible and take swift measures to block infringing content (usually within three to five days). However, […]

SmartLaw 2.0: expert insights for the future of law

A few years ago we offered SmartLaw: expert insights for the future of law. As expected, the legal industry has continued to evolve and so must SmartLaw in order to equip firms for the future. We still believe the original SmartLaw key concepts of clients, culture and technology are essential to successful firms, but we now must […]

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Macfarlanes picks up DAC head of IT

Davies Arnold Cooper has lost another of its senior lawyers with the departure of its head of IT to Macfarlanes. Maurice Millen has been at Davies Arnold Cooper’s London office for three years and will join Macfarlanes in May to replace Peter Crane who is to become a consultant. Millen says his move is not […]

Next week's news

Expect to hear the popping of corks and gnashing of teeth to be emanating from the Inns of Court as barristers find out who has made the silks list this year.

Insurers entangled in big battle over small print

Last week Royal & SunAlliance Insurance announced the launch of its new “pursuit” policy, together with the claim that it was unique within the market. It is an after-the-event insurance policy for commercial matters linked to conditional fee agreements. The joint holders of the policy, the solicitor and his client pay a premium only if […]

The Firm

Memo from Jack Pratchard, senior partner at The Firm, to all partners. Pratchard here. There I am, minding my own business, sipping my champagne at some poncey Linklaters’ function held in an aquarium, when up rolls old Terry Kyle and bold as brass says: “So what’s The Firm’s long-term strategy then?” I’ve never been so […]

In brief: Freshfields

Freshfields is acting as co-adviser to Olivetti’s financial advisers as the company raises funds for its hostile takeover bid for Telecom Italia. The firm is working alongside Clifford Chance, providing corporate advice to Mediobanca, Lehman Brothers, Donaldson Lufkin & Jeanrette and Chase Manhattan.

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