Clarke Willmott outsources typing, broadens secretarial role

The firm will send its ­typing work to outsourcing company Exigent’s South African base. In the UK Clarke Willmott will also implement a secretarial training scheme to enable the position to encompass a broader range of skills.

Managing partner David Sedgwick said the firm had made a number of secretaries redundant in recent months and that consequently “the secretaries we’ve got are very good”.

He explained: “We want to improve their skills and make them more aligned with the fee-earners.

There will be no more secretarial redundancies.”

Initially the scheme will be used in Birmingham, but if successful it will be rolled out to the firm’s bases in Bristol, Southampton, Taunton and London.

Sedgwick said it would be at least a year before the firm could assess how much money it had saved from the outsourcing, but added that it was not chiefly a cost-­saving exercise.