Hannah Gannage-Stewart

Hannah was a reporter on The Lawyer between April 2013 and March 2015. She covered the real estate and insurance beat.

Work Better: Dentons’ technological revolution

Dentons undertook a series of initiatives across the UK, Ireland and Middle East (UKIME) region to identify pain points that may be suitable for process improvement or automation. These were done through a series of feedback sessions across the fee-earning departments but also via a platform, which was designed to allow users to specify problems […]

Work Better: Bird & Bird’s complete website overhaul

Bird & Bird initiated a complete overhaul of its website biographies, photography, and approval processes at a global level with the objective of making updates more efficient and ensuring that information was centred on client needs. The overhaul was conceived and carried out by the firm’s internal application development team, who created and provided in-house […]

Work Better: How Ashurst created its first digital legal advice product

“In early 2021, the Sustainable Finance Disclosure Regulations (the SFDRs) were looming albeit it with a staggered implementation timetable. To help our financial services clients prepare we wanted to offer a quick, reliable and updated digital advice solution”, recalls Ashurst head of digital experience strategy and transformation Sarah Chambers. Chambers combines a background as a […]

Work Better: How Serle Court achieved record turnover in a pandemic

The challenge that Serle Court faced at the onset of the pandemic was to ensure that its clients continued to see value in their close relationship with chambers, and that they found value in its services. In short, the set needed to double down on its thought leadership and knowledge offering from both barristers and […]

Work Better: How DAC Beachcroft took inspiration from the criminal justice system to help insurance clients

DAC Beachcroft (DACB) was aware that its insurer clients were constantly striving to find new and innovative ways to improve their customers’ claims journey in the hope that, if a customer had a positive experience, they were more likely to renew with their existing insurer. However, insurers’ customers regularly find it confusing when their insurance […]

Work Better: How Addleshaw Goddard transformed due diligence

Due diligence loses law firms money. It is a disparate process, with many people involved, all feeding into an overarching report. It takes a huge amount of time to collect and collate the information, with large cost implications. However, creating a process where the right data is delivered in the right way requires serious planning. […]

Work Better: How DLA Piper used AI to detect cartel risk for clients

Despite regulators and competition authorities becoming more sophisticated with their ability to detect and investigate anti-competitive behaviour, DLA Piper legal director Ilan Sherr says historically the firm’s clients had struggled to pinpoint cartel risks within their organisations. Working with Australian partner Simon Uthmeyer and US partner Lisa Tenorio-Kutzkey, Sherr developed and delivered Aiscension, an artificial […]

Work Better: How DAC Beachcroft brought back law’s lost talent

In October 2020, DAC Beachcroft (DACB) launched a career returners programme to support legal professionals considering a return to the profession after time away, for instance to have a family or to provide care. Reconnect: A Life That Works As You Return To Law was part of DACB’s revamped diversity and inclusion strategy, which promotes […]