Tuckers launches new IT system

Criminal law firm Tuckers has developed a new case management system.

The new system contains a client database, billing information, allows staff to track cases from beginning to end, tap clients' details in at police stations, and open new case files via modem.

Once an action is under way, the system will automatically alert lawyers to the relevant case documentation, such as standard letters and court forms.

It will also remind staff of procedural necessities such as obtaining and reading advance information.

Tuckers' business manager Brian Craig says the Legal Aid Board is keeping "a close eye" on the system's development.

Craig hopes to use it to create a link with the board to allow electronic transfer of billing information.

The firm also plans to market the system to other firms in the future.

"This system will give us such a competitive advantage that we might want to wait a year before we make it available to other firms," says Craig.

Craig adds that in the future, the firm also plans to link it in with an accounts package.

He adds that the system will save so much staff time that the firm could manage with five fewer staff.

He says, however, that Tuckers is expanding so redundancies are not on the horizon.

The system is currently being tested and should be operational in four to five weeks.