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Manchester law firm, TPC Solicitors, is implementing Eclipse’s Proclaim Practice Management Software solution in a deal valued at over £100,000.
Formed in 2004 as an associate firm of Thornleys Solicitors, the focus at TPC was initially conveyancing. This conveyancing work was transferred back into Thornleys during 2009, TPC splitting away in April 2010 to operate as an independent firm dealing primarily with Road Traffic Accident injury matters. Having experienced rapid growth and an increasing volume of work, TPC sought to replace its incumbent system with one geared towards firm-wide matter management and practice financials.
TPC is implementing Proclaim throughout the organisation as its core Practice Management solution. Proclaim’s integrated Lead Management and Compliance solutions are included to provide seamless marketing, file opening, and ongoing adherence to SRA regulations. In addition, TPC is taking advantage of Proclaim’s A2A (Application-to-Application) functionality to process low-value RTA (Road Traffic Accident) claims through the Government’s Portal system.
As part of the project, Eclipse is carrying out a conversion of both case and accounting data from the practice’s incumbent systems.
Lauren Lloyd, Practice Manager at TPC Solicitors, comments on the selection:
“We see implementing Proclaim as a vital part of our future-proofing strategy. Personal Injury work is a fluid sector, under not only competitive but also legislative pressures. Proclaim is proven to be a flexible and practically infinitely configurable system - capable of handling whatever is thrown at it, and adapting to new market conditions. And critically for us, no other IT vendor can provide such a solid current and future integration strategy with the MoJ’s Portal system as it expands across other injury areas.”
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Eclipse is the UK’s leading provider of Case Management Software. The firm’s Proclaim software systemis in use by 18,000 professionals within a vast range of market sectors and work areas.
The Legal Technology Awards sawProclaimwin the prestigious accolade of ‘Integrated System of the Year’. In addition, the Law Society’s Software Solutions Guide rates Eclipse 1st in 7 of the overall categories researched by the Law Society’s independent team:
Overall Customer Satisfaction
Client Likelihood to Recommend (93% of Eclipse clients stated that they actively recommend Eclipse and Proclaim to colleagues and peers)
Client Likelihood to Choose Vendor Again
Quality of Training
Overall Market Reputation
Overall Perception of Being the Market’s Number 1 Provider
Professionalism of Sales Service
Proclaim integrates all case management, document management, reporting, accounting, time recording, task and diary functions, and can be web-enabled to allow clients and referrers to securely view their live case files online.
Co-operative Legal Services
QualitySolicitors (Howlett Clarke, Lockings, Oliver & Co, and others)