Now Google has said ’no mobile-friendly, no go’, it’s time to pay more than lip service to the digital world. Article includes top tips from legal marketers.
KPMG International has received top performer ratings for its shared services and outsourcing advisory capabilities on the International Association of Outsourcing Professional’s 2015 World’s Best Outsourcing Advisors list.
The future of your office space download
Legal firms are increasingly questioning the traditional assumptions about how they work and use space, which has pushed the design of offices in the legal sector to the next level.
Your conference call dial-in number can become known or guessed. (After all, some numbers are hard to forget, such as Jenny/867-5309, according to Tommy Tutone.) Here’s how to avoid problems.
Risk barometer: a study on how attitudes and approaches to risk management differ between UK law firms download
This report aims to identify which risks concern UK law firms most and what strategies are being adopted to mitigate them.
A director has been allowed to claim unpaid wages and compensation for constructive unfair dismissal from a company, despite there being no formal contract of employment.
Totum conducted research into COO roles and structures among 30 law firms.
How business process outsourcing can help a professional firm operate more efficiently.
Totum’s Tim Skipper, Stephen Allen at DLA Piper and Mark Smith at LexisNexis discuss the major players in the global legal market and new service delivery models.
Totum presents a piece from award-winning senior marketing strategist Heidi Taylor, who explores the traits of marketers she seeks to recruit.
Earlier this month the Insolvency Service issued an updated draft statutory order regarding the provision of essential IT supplies which is planned to come into force on 1 October 2015.
The recent Dentons-Dacheng merger has reminded Totum of how dramatic the shifts in international recruitment have become.
An expedited process for entities that require foreign experts to be invited to Israel for up to 30 days in aggregate, during a period of 12 months.
Hot topic – seat selections download
Seat choices and options is always a hot topic among trainees.
Tim Skipper talks to Stephen Allen at DLA Piper and Mark Smith at LexisNexis about the role the Big Four have to play in the legal services market of the future.
Recently merged enterprise legal management industry leaders Datacert and TyMetrix have announced that the new name for the combined business is ELM Solutions.
I’ve enlisted a couple of old friends to help communicate best practice with regard to engagement letters in a simple way.
Banking: the trainee experience download
What do trainees in banking law do, who are their clients and what skills are essential?
With firms looking more broadly for the right finance expertise, it has never been more important to understand the challenges of heading up the finance function in law.
The legal profession has been on quite a transformative journey.
Looking ahead: our outlook for 2015 download
We speed into 2015 with momentum and a brighter outlook than we have known for a fair few years.
Sometimes, more could be done by the client to promote their brand in the right way to beat the competition when recruiting top talent.
Totum’s Tim Skipper, Stephen Allen of DLA Piper and Mark Smith of LexisNexis discuss new approaches to pricing in the legal sector.
Totum’s Tim Skipper, Stephen Allen of DLA Piper and Mark Smith of LexisNexis discuss the importance of business services professionals in law firms.
In a market that has become synonymous with change it is no coincidence (to us at least) that in the past three months we have been asked to help recruit IT directors into four successful, innovative law firms.
E-card? E-nough already download
There is one thing I really can’t condone — the e-card.
The cobbler’s children were frequently at risk of going unshod. And so it is with governance in professional service firms.
While many practices are focused on improving their digital data security, the security of data in print too often remains a blind spot.
Highly paid jobs come with experience. It takes time. And it means an awful lot of hard work.
Email. A good or a bad thing? Well, mostly good, but for professional service firms working with global clients or international networks, here is a word or two of caution.
How to win the war for talent download
Totum looks at the latest market developments and the steps that law firms must take to recruit superior business expertise.
Totum’s Tim Skipper discusses recent developments within legal business services with Stephen Allen of DLA Piper and Mark Smith of LexisNexis.
If business development does tend to be more sophisticated in UK firms, how much of a career advantage is it to accept a role in a law firm overseas?
Why interviews go wrong download
When it comes to reasons why people didn’t succeed in an interview, Totum regularly hears some key points from clients.
All law firms will be affected by a wide range of legislative changes hitting the sector from 1 April 2013.
ABS applications — where are we now? download
The Solicitors Regulation Authority commenced processing ABS applications on 3 January 2012. What have we seen in the 18 months since this date?
The demise of the accountants report download
The Solicitors Regulation Authority has started its consultation process into whether to scrap the annual Solicitors Accounts Rules Report. Quite right.
There are many well-publicised challenges facing law firms, including fee pressures, new entrants to the market and regulatory changes to name but a few.
If you currently occupy premises under a lease and received an incentive for entering into that lease, you may gain cashflow advantages from adopting FRS 102 early.
Reflections on LLP tax changes download
With 6 April 2014 now behind us, the new regime for taxing members of LLPs is in force.
HMRC has published draft legislation dealing with ‘disguised salary’ of LLP members, partnerships with individual and company members and further anti-avoidance measures.
HMRC has published an important review of two aspects of the tax rules affecting partnerships and limited liability partnerships (LLPs).
Cybercrime is one of the fastest-growing criminal activities on the planet. It covers a huge range of illegal activity including financial scams and computer hacking.
Entity-based regulation means stormy weather ahead for law firms.
Solicitors carrying on consumer credit activities from 1 April 2014 without permission of the FCA will be committing a criminal offence and a breach of FCA regulations.
LLP — Lords’ message to HMRC download
The House of Lords Economic Affairs Committee’s Finance Bill Sub-Committee has published its report on its review of the draft legislation on partnership and LLP taxation.
Have you noticed how each firm develops its own special language in the form of three- or four-letter acronyms?
Make law firm pre-packs work for you download
Smaller-firm failures can offer growth opportunities for motivated and well-run practices.
During the summer, the Solicitor’s Regulation Authority (SRA) has been consulting on six specific aspects of regulatory reform.
Hot topics in UK LLP tax changes download
Discussions with HMRC are already revealing areas where the new tax rules may benefit from modest relaxations before they come into force from 6 April 2014.
Following consultation with Baker Tilly and other concerned groups, HMRC has published revised guidance on the new tax rules for salaried members of LLPs.
The right lateral hire will enable you to win market share and help to propel your firm’s growth ahead of your competition. Or it will end in tears.
The recent Modern Law conference provided fascinating insights into the divergent routes taken by different law firms.
In this briefing, Baker Tilly takes a look at the funding issues for firms in all the professions.
Partnership and client service download
Is the partnership model right for a 21st century law firm? In this month’s guest blog consultant Mark Gould considers the debate.
Bonus benefits: how law firms are tackling bonus schemes for business services professionals download
Totum looks at the complexity of bonus schemes for business services professionals and how law firms are addressing the many challenges to attract and retain talent.
Pricing is a huge issue in law firms. Over the past 18 months, many large law firms have hired a director of pricing, according to a report published recently.
Information governance is real, but projects are taking too long to get going and need better C-level support. These are some of the findings of the inaugural report of the IGI.
oneSource, the operating name of the shared service between the London boroughs of Newham and Havering, has selected Iken for its legal team.
There is nobody with a better handle on the UK e-discovery market (where it is also known as e-disclosure) than Chris Dale.
Ageas (UK), which provides insurance services to more than nine million policy holders, is the most recent in-house legal department to choose Iken.
In the last of his two-part series, Mark Carver shows how the PI proposals will benefit insurers more than firms.
Following his two-part series in June, Mark Carver discusses the impact of the SRA reforms on all firms.
Investigations — look who’s talking? download
E-discovery isn’t just about litigation anymore. Those involved in all sorts of investigations are realising the benefit of using powerful technology and processes.
The rapid rise in shipping container traffic in sub-Saharan Africa over the past two decades underlines the lucrative opportunities for businesses on the continent.
The risks posed by insider threats download
With the vast tranches of information stored on organisations’ internal networks, the impact of a data breach can be critical for the company involved.
Grey practices tend to fuel fraud and corruption that can pose serious legal, commercial and reputational risks to companies that are not alert to the dangers.
In RiskMap 2014, Control Risks forecasts the major challenges and opportunities of doing business in the world’s most complex environments next year.
Latin American ports have received their fair share of bad press in recent years.
There are many issues vying for the attention of law firm management these days. Having the right people in the right place is critical for the delivery of any strategic aspiration.
Not just a matter of terminology: disclosure between the US and UK is redefining the role of legal counsel download
Cory Birenbaum and Rod Anderson outline how general counsel and their advisers can prevent their employers from falling afoul of US judges.
Social media offers many opportunities for law firms, and yet there is still much reluctance.
Smart redactions, smarter review download
Axcelerate 5 leverages modern web technology and intuitive controls for an easier, more engaging review experience with less toil and delay.
Visualised communications analysis download
Combining machine learning, concept analysis and a rich visual environment, Hypergraph allows users to explore and comprehend their data.
Organisations need a comprehensive cloud ESI collection strategy to prepare for litigation, investigations and regulatory compliance.
The information explosion has produced a massive headache for enterprises trying to contain and manage ever-expanding volumes of data.
E-discovery: meeting the challenge download
Organisations need a comprehensive information governance solution to keep track of all their data.
Hertsmere Borough Council’s human resources (HR) team has selected Iken Case Management to support its busy team.
Deborah Gray looks at how changed client expectations are making law firms radically review their approach to process and project management.
This briefing provides suggestions that explore ways to define and then measure what value means to your clients, so you can effectively demonstrate that that’s exactly what you provide.
In the first of a two-part series, Mark Carver considers the SRA’s proposed changes to the professional indemnity market.
UK housing association Circle Housing has chosen Iken case management to support its newly enlarged in-house legal team
Three of the six finalists for the best legal department in the 2014 MJ Local Govermment Awards are Iken user teams.
Recruitment consultancies should get back to people to ensure they know what happened to their job application. Many don’t and that is simply not good enough.
The words ‘diversity’ and ‘CSR’ appear on the majority of law firm websites. But what do firms actually mean by these terms and how important are they?
Peter Clarke shares some practical insights into how law firms can successfully deliver to clients a new level of capability.
Consolidation in the legal industry continues apace with law firms using mergers and acquisitions to drive greater efficiencies.
Totum compares how different firms from across the professional service firm sector are going about managing their most valuable clients.
Looking for ways to deliver an even higher value legal service to your business? With Iken, you can download
Iken Matter Management software equips corporate counsel to drive down costs and achieve a sustainable competitive edge.
Efficiency improvement specialist Iken provides software and services proven to free up professionals to get on with what they’re good at.
Iken Court & Document Bundling software takes the hard work out of bundle assembly, while delivering huge savings in time, resource and stationery costs.
Looking to balance cost cutting while delivering improved legal services? With Iken, you can download
Iken Case Management is just the tool you need to realise significant savings and achieve high levels of performance every day.
Iken MI is the ideal tool to help you meet your management information challenges.
Multi-layered frauds require a multi-disciplinary and collaborative approach, but getting all of the professionals pointing in the same direction is not always easy.
Iken, which supplies case management software, has become a corporate sponsor of representative body Lawyers in Local Government.
Reed Exhibitions has selected Iken Case Management and Time Recording software to support the work of its UK-based legal team.
Strategic HR at the Isle of Wight Council has selected Iken Case Management and Time Recording to support the work of their HR business partner and health, safety and welfare teams.
Streamline e-discovery download
Today’s corporations, law firms and government entities increasingly look to e-discovery solutions to help them respond to a legal matter, a legal hold request or an investigation.
E-discovery on your terms download
A new self-service style of IT is emerging that can help you remove the IT burden and gain an optimal mix of control, speed, simplicity and cost.
Once considered a problem too complex and expensive to solve, information governance is experiencing a rebirth.
Iken’s Dr Andrew Chester will be talking about efficiency and productivity improvement for knowledge workers in his address to the Singapore Corporate Counsel Association in April.
Mole Valley District Council has procured Iken Case Management and Time Recording via the government’s G-Cloud framework.
E-discovery is a critical process that occurs early in civil litigation matters and involves the exchange of information between parties involved in a legal action.
The proliferation of electronically stored information is driving legal departments to re-engineer dispute management to improve outcomes and lower risk.
Tim Tolhurst discusses how DSM’s procurement organisation has driven success by enhancing the awareness and capabilities of supplier relationships.
The Big Bang for lawyers was meant to be the Legal Services Act, which opened the door to ABS applications in January 2012.
This first instalment highlights the importance of implementing a legal department management system.
In this second instalment, Rob Thomas assesses ways of convincing the CFO that new technology can do more than merely provide a return on investment.
In this final instalment, Thomson Reuters looks at the steps a new general counsel can follow in order to make a significant impact in the legal department.
Thomson Reuters provides a list of the top ways that will help both you and your legal department integrate with your company to function more like a business unit.
Antitrust authorities in Europe are getting more and more rigid with regard to clauses that restrict or ban online sales.
The demand for a ‘Google-like’ search facility that delivers the right results from the right resources at the right time is one that is heard across all types of organisation.
The value of information and internally developed knowledge has never been more important to a law firm.
The purpose of this white paper is to help in-house counsel bridge this gap by translating legal process improvement into a value proposition that will resonate with the chief financial officer.
The ‘day in a life of’ scenarios were researched and compiled by Rob Thomas, vice-president of strategic development for Serengeti Law.
What metrics are the most valuable to manage your legal department and show its value to stakeholders in the company?
Why relying on A/P and invoice approval software is a dangerous game for your legal department download
Legal eBilling, invoice approval and matter management software, as opposed to just A/P software, are neccessary to efficiently manage even a small legal department.
eBilling explained download
The European Union is at the forefront of driving the widespread adoption of eBilling. Thomson Reuters explains what it is and how it can add value to your department.
GSA’s reverse auction platform is changing the way federal agencies buy and contractors compete through FSS programme download
The General Services Administration has launched an online ‘eTool’ that enables federal agencies to use a reverse auction process to procure basic commodities and services.
Following a short consultation, HMRC has decided to abolish the compensating adjustment for service companies with immediate effect.
E-discovery products supplied by Recommind have helped a Fortune 150 financial services firm become litigation ready.
Big data has become big business. The rising volumes of digital data in the corporate world create opportunities for companies to leverage information in ways never before possible.
Big data is here to stay, and with it come huge challenges and opportunities. The amount of data coming into an organisation is daunting.
Predictive coding explained download
Today’s knowledge-driven business world demands unprecedented access to information and myriad methods of near-real-time communication.
This supplement is a continuation of Thomson Reuter’s report Information Governance For Lawyers.
The decision to introduce or expand formal remote and flexible working arrangements within your legal team should not be taken lightly.
Online briefing for private practice: understanding the key consideration in safeguarding your client’s information governance strategies. What are the options available? video
Recent actions by regulators highlight the need for better information governance and swift forensic investigation to safeguard not just finances but reputations as well as sense checking internal and external policies. Log in or register to watch this video from HP Autonomy.
Start your compliance journey — there is light at the end of the tunnel.
Alternative fee agreements, funding and insurance: why they are risky to ignore.
Multiple market pressures are forcing law firms to act and operate more like corporate businesses.
Tods Murray has empowered its lawyers to manage their own data and drive benefits back to its clients with QlikView.
International law firm selects the QlikView Business Discovery platform to gain instant financial insights download
Berwin Leighton Paisner selected QlikView to help improve productivity, profitability and client-level engagement.
Are your information management systems helping or hindering best practice in your in-house legal team? download
How does your current management of key information compare?
Supply chain security is an essential factor in profit protection.