SRA head: We need to treat solicitors as adults

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  • This is very welcome news as long as the words translate into reality; based on what I am seeing and hearing things are going in the right direction and I have been assured by the regulator that they will continue to do so.
    I have been a risk and compliance practitioner in the profession for 18 years and in the past have been a strong critic of the regulator's approach in terms of focussing too much on prosecution rather than prevention, and not having a healthy relationship with those it regulates, so I don't make the above comments lightly.
    It is time to put our differences aside and move on but it will be for both the regulator and regulated to show that they can both act, and should be be treated, like adults.

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  • We shall indeed see; a client a victim a wholly different experience!

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  • I attended the public part of this meeting yesterday. I currently have two outstanding serious complaints against London lawyers and I'm getting nowhere. The SRA recently failed to effectively investigate one of my detailed complaints and so I complained about the SRA to the Legal Services Ombudsman. The LSO carried out a superb, forensic investigation and instructed the SRA to re-investigate. The SRA caseworker has informed me that he is "disappointed" with the LSO's directions and will not be reconsidering certain points that the LSO have told the SRA to reconsider. The reason appears to me to be that case-worker guidelines are hopelessly inadequate and amount to not much more than box ticking. Solicitors that wish to abuse the system seem to be able to do so with relative ease.

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