Sometimes, when dealing with the PR agencies used by law firms, a beacon of light shines through the fog generated by press releases on stamp duty and the never-ending requests for 'getting to know each other' meetings. Just the other day, one of Tulkinghorn's scribes was delighted to pick up the phone to a PR dolly, who immediately offered to go away. "Hi," she tinkled. "Is this a good time, because if not I'll call back another day." Tulkinghorn's scribe happily told her to call back on Monday - as long as she offers the same service, she can ring back any time.