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Billing probe reveals in-house resentment

Fixed Rate Billing I use fixed rate billing to encourage transparency and avoid surprises. But the wider the scope of the exercise, the more difficult it is to secure a fixed rate. Law firms give you lines like; "Oh this might happen...that might happen" and generally try it on. If I cap it - they always reach the maximum limit - and never 80% of it. Its a battle. The firms say they want to explore new methods and do different things, but when it comes to it - they just use hourly billing. In fact, fixed fees are still broken down into hourly rates - so its a camouflaged hourly rate, and accumulated to the maximum at that.

27-Sep-2007

10:21 am