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Coffin Mew asks mystery shoppers to rate service

As a client of Coffin Mew, who was meant to have Exchanged on a purchase 3 weeks ago, but has not heard from Coffin Mew for 10 weeks despite letters, complaints letters, and phone calls (not even one acknoweledgement or return of call), they need to do a LOT to improve their customer experience. Was I not told by the developer to use these solicitors, so therefore the developer must remain patient, I would be a lot more angry than I currently am.

21-Aug-2012

12:18 pm