Acumen+giving+you+the+edge

Report this comment to a moderator

Please fill in the form below if you think a comment is unsuitable. Your comments will be sent to our moderator for review.

Report comment to moderator

Mandatory All fields must be completed.

Headline

Coffin Mew asks mystery shoppers to rate service

Comment

Coffin Mew are to be applauded for doing this. Most paying clients will not tell a law firm if their service could be improved; they will simply take their business elsewhere and may even share their dissatisfaction with others. If we assume that the firm is asking its key clients for feedback directly, this is a good way of finding out how it feels to be a smaller client of the firm.

Posted date

20-Aug-2012

Posted time

11:09 am

Mandatory
Mandatory
Mandatory

Most popular

Most commented

Most emailed