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Irwin Mitchell: we’ll float and take on the mid-tier

A publicly quoted legal service delivery business may finally remove the mystique of the traditonal modus operandi. The new business model should, at last, deliver a greater focus on the customer. Most clients are unable to discern the qualitiative nuances in the legal products they buy - most are only interested in the outcome. Property buyers are not intersted in lawyer interviews - they want nothing more than clear title to a property. The incumberances encountered along the way are of no interst to the customer. This is hopefully what the new model will deliver as it has in Australia. As a side issue there is money to be made too!

5-May-2011

2:32 am