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Firms get creative as holiday fever sparks billing chaos

Many lawyers are more interested in poring over pedantic legal minutiae than sorting out the "admin" of billing, despite the fact that billing is the second most important aspect of a law firm after its reputation. I'm surprised that clients with multiple long running matters don't go beserk at being walloped with a flurry of bills once a year. Prompt final billing and regular interim billing should be par for the course. It's embarrassing.

11-Apr-2011

7:09 pm