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QualitySolicitors to put desks in 500 WHSmith branches

One thing is for sure the future of legal services delivery especially in the High Street is never going to be the same again. Whether the business model described will be definitive is moot but change on a major scale is here to stay. The profession may be uncomfortable with the notion that more than half of all legal services can be commoditised but it is inescapable. The real lproblems are unlikely to be in the High Street where the solcitor client relationship is adpatable and able to spedily meet market needs, The problem will occur when commercial clients come to realise that they too can benefit from similar interventions. It will make LPO to India look tame by comparison. Perhaps finally the price for services will be related to value and not open ended time.

12-Apr-2011

3:12 am