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QualitySolicitors to launch 50 branches as talks with top 100 firms heat up

If clients did not care about quality why were there 500 calls to the LeO on its first day from clients complaining about quality issues, etc, and why is the LeO expecting to handle c120,000 complaints a year? Also, why has there been such an uproar about unregulated will writers providing a shoddy service? There will be people who don't care about quality and go on price alone, but they are likely to be the ones that then go on to complain when 'paying peanuts' comes home to roost! Look at certain budget airlines where people want something for nothing and then complain when they don't get the frills!

8-Oct-2010

11:05 am