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Camerons outsources back office for £600m

I agree with "Reserved Judgement" Legal support staff of all people should be open minded about this innovative experiment. Other firms are doing this as well. WilmerHale have outsourced many of their support functions to a center in Ohio, Orrick have used a place in Virgina for many years, some of White & Case's support functions are run through an Indian outsourcing company. You will find that on a day to day level, not much changes, and may even improve as you develop a more sophisticated service culture. Support staff in law firms have always been treated like second-class citizens. You know that when you join up but you take the money and bite your lip. This is just a formalization of what partners in all firms think anyway. In any case, just pack it in and join another firm if it bothers you. If you're half-decent, there's always a similar job at another firm around the corner.

18-May-2010

6:06 pm