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Opinion: Knowledge management needs serious consideration

I share the views of the post @12.41 The holy grail is to obtain a system (be it human or otherwise) which enables fee earners to have access to, and make use of the collective experience of the firm. Lexis Nexis (very useful as it is) just does not achieve that objective, nor do I believe it will ever be a substitute. That being said, I have yet to see KM truly achving that objective nor have I met any one who has. However, unlike looking for unicorns, I do believe that at some time in the future, despite the nature and personality of many individuals who make up a large law firms, it will be possible to achieve a material part of the objective. When that is achieved, the statement "The firm that succeeds in revitalising and refocusing its KM function will give itself a real edge." will have validity.

30-Nov-2009

1:38 pm