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Richard Chan, ARC Property

Most awful service ever. Do not use them: calls are NEVER returned and emails are not answered. Their tracking system is a gimmick: it does and never worked. Avoid at all cost. This company should be closed down. They are cheap but whatever little you pay , the customer service is actually below 0. "Chan also claims that his clients prefer dealing with their solicitor via email or on the phone": That may well be the case: it is just very infortunate the their solicitor does not deal with them (the customers) in return either by phone or email - which is a major problem for an organisation which boasts of carrying out the whole conveyancing process via emails and telephone! Awful does not begin to describe this company!!! One word: AVOID. I found out - only too late - that there is a Facebook group of people who have been duped like me. Have a look!

3-Oct-2012

10:51 pm