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Pinsent Masons’ former dispute resolution and litigation head Nigel Kissack has joined South African legal process outsourcing (LPO) provider Exigent as global strategy consultant.
Kissack, who has been influential in Pinsents’ own outsourcing initiatives, has joined Exigent’s board as global strategy consultant based in the company’s London office.
Kissack has been working closely with Exigent since 2009, when Pinsents become the first UK firm to outsource legal work to South Africa (22 June 2009), initially for litigation-related work such as document reviews. He was responsible for setting up the firm’s LPO initiative and for overseeing the project.
A year later, he was appointed by Pinsents to the newly created role of head of enterprise as it expanded its outsourcing initiative with Exigent (7 June 2010).
In his new role with Exigent, Kissack will advise clients on LPO strategy and outsourcing of legal activities across major practice groups, as well as exploring new ways of delivering value to clients through process re-engineering and lean delivery models.
“We’ve been working with Nigel for many years changing the way litigation support is delivered at Pinsent Masons. Nigel has a reputation for innovative thinking around legal service delivery,” said Exigent chief executive David Holme.
“Our clients will benefit from his wealth of experience in the development and delivery of new, forward thinking solutions,” Holme added.
Cape Town-based Exigent employs around 250 professionals, comprising advisers, attorneys, paralegals, examiners, document technicians (WPOs) and online and offline designers. It has been expanding internationally in recent years, most recently launching in Canada in May 2013. Currently, it has offices in New York, London, Cape Town, Perth, Sydney and Toronto.
Legacy McGrigors partner James Bullock took over from Kissack as Pinsents’ litigation head on the two firms’ merger last year.