The Lawyer Africa Elite 2014 features an in-depth look at 46 leading independent firms’ strategies in 15 key sub-Saharan jurisdictions, as well as the views of in-house counsel from some of Africa’s largest companies... Read more
This year, The Lawyer’s annual ranking of the largest UK law firms by turnover is available as an interactive, digital benchmarking tool. For the first time this will allow you to manipulate each data set against the metrics of your choice.
Lovells is set to establish a working group to examine how the firm can improve the delivery of service to its existing clients and ways to win new work.
It is understood that the group will be made up of the firm's practice stream heads and certain partners who have a flair for winning new clients. The group, which is the brainchild of managing partner David Harris, is expected to be launched sometime within the next few weeks.
The move follows the completion of a client survey, which asked clients for feedback on what they want from the firm. The results of the survey were revealed at the firm's partner conference last month.
Commenting on the move, one partner said: "We've not been as focused and energetic about our client service. The idea, therefore, is to up our game. There will be a very noticeable difference in the way we approach delivery of service to our clients."