The Hong Kong Privacy Commissioner sets his eyes on the insurance industry

Two guidance notes of relevance to the insurance industry were issued recently. In September this year, the Office of the Commissioner of Insurance Hong Kong (Insurance Commissioner) issued the “Guidance Note on Outsourcing” (GN14) to provide guidance for authorised insurers in managing the risks associated with outsourcing, as well as setting out the supervisory approach taken by the Insurance Authority (“IA”) in respect of such outsourcing arrangements. 

This was followed in November by a guidance note issued by the Hong Kong Privacy Commissioner for Personal Data, “Guidance on the Proper Handling of Customers’ Personal Data for the Insurance Industry”, to provide the insurance industry with practical guidance on how to comply with the Personal Data (Privacy) Ordinance Cap. 486 (the PDPO) when collecting and using personal data of customers. We highlight below the major recommendations discussed in the Privacy GN…

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