NHS reforms: a practice manager’s view

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By Philip Horsfield

Philip Horsfield is practice manager at Village Green Surgery in Wallsend and a long-standing client of Sintons. Here, he discusses how the recent reforms in the NHS have led to ‘chaos’ in primary care.

I would not fancy being the guy who gets the job of organising the office Christmas party at the Department of Health this year. Let’s face it, this has not been a good year for them. Despite their best efforts to cascade blame downwards to NHS management further down the food chain, there must be nobody at Richmond House who will look back on 2013 and say ‘job well done’.

Well, almost nobody…

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