Media set 5 Raymond Buildings (5RB) is considering whether to sue BT for damages after the telecoms company reassigned its main switchboard number to an energy company for four days.
Barristers and clerks at 5RB only found out that the line had problems after frantic emails and mobile phone calls from clients on Monday 25 June.
The set contacted phone line operator Telewest, but the company was unable to find the problem. Normal service was resumed by Thursday 28 June, by which time the fault had been identified by BT.
Barrister Matthew Nicklin said: “It was a very fraught four days. We found out on Thursday we’d been reassigned by BT. They don’t accept that they’re to blame.”
BT declined to comment.
Nicklin added: “BT are investigating it and we’re waiting for the results, but we’re not ruling anything out. Obviously we’d look to be compensated for the damage caused.”
BT beware – 5RB joint heads of chambers Desmond Browne QC and Adrienne Page QC are dealing with the matter personally.