Helen Sage reports
EIS Prestige has designed a Volenti quality assurance package that will comply with both the quality recommendations of the Law Society and the Legal Aid Board's franchise requirements.
The system, which is customised by EIS Prestige to meet individual practice procedures, will supply ongoing support and marketing back-up to ensure quality assured practices maximise their new status.
EIS Prestige director Andrew Young says: "Quality assurance is becoming increasingly important for practices wanting to be seen to be the best in their corporate marketplace.
"Quality assurance also means effective time management and a high quality responsive service to clients with the possibility of extra fee earning time."
Young adds: "The streamlined business procedures can lead to extra profitability and increased job capacity for existing staff."