Integrated search and knowledge management strategies for legal practices - .PDF file.
The explosion in the availability of online information, combined with the need to seamlessly access content across all internal resources, has left many organisations struggling to deliver a fully integrated search solution. The resultant frustration of users is evident, especially when they are presented with an expanding array of resources each with their own unique approach to access and searching.
The demand for a ‘Google-like’ search facility that delivers the right results from the right resources at the right time is one that is heard across all types of organisation. This sounds simple, but the reality is far from it. Google and similar products rely on large-scale content capture and indexing, a fact that many end users fail to appreciate; they simply want the information at their fingertips.
Many information management and IT departments are now re-evaluating their search strategies and in doing this they are actively looking at both enterprise and federated search solutions…
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