Legal Complaints Services (LSC) staff are at risk of redundancy following a High Court ruling that said a new service for handling legal complaints is not legally required to employ them.
The Law Society went to the High Court to argue that the newly established Office of Legal Complaints (OLC) should employ LCS staff under the transfer of undertaking, protection and employment (TUPE) laws.
Mr Justice Akenhead rejected the application because, he said, as the OLC is an independent government body the TUPE principles would not apply.
The OLC is an independent complaints service set up under the provisions of the Legal Services Act. It will come into being before the end of the year with Adam Sampson as chief ombudsman.
Sampson welcomed the decision, saying that it would enable the service to begin operating before the end of the year.
He said: “We want to develop a high-performing and diverse organisation and hope that many of the skilled and experienced employees of existing complaints handling bodies will want to be part of this new way of working.”
The OLC will be based in Birmingham and will employ between 300 and 350 people.
The LCS employs 320 staff in Leamington Spa and 51 in London.
Law Society chief executive Des Hudson called on justice minister Bridget Prentice to honour an earlier agreement for a TUPE style arrangement to transfer the staff.
LCS chief executive Deborah Evans added: “We’ll be working closely with the OLC to enable as many LCS staff as possible to seek roles with the new organisation.”
Readers' comments (6)
Anonymous | 28-Feb-2010 10:29 pm
The Law Society (who brought this action) says on its website it welcomes, on behalf of all parties, the clarity the the decision provides. Did the other parties have any doubt? An order for costs has been made against the Law Society. How much, including its own costs, has it cost the Law Society to bring this action? Why are Law Society members having to pay for this? On reading the judgment it says "that it was accepted at the very least that the Law Society had been advised that probably TUPE did not apply". In these circumstances who made the decision within the Law Society to take these proceedings? The case was a resounding defeat for the Law Society and somebody should be made accountable for it.
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Anonymous | 2-Mar-2010 12:36 pm
Surprise surprise the political mouthpiece of the Law Society , the Law Gazette website, makes no mention of this expensive failed action. We should be told how much this pointless action has cost the profession.
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Anonymous | 2-Mar-2010 8:32 pm
I think we do need to question how much this is costing all of us. Having read the judgement I also have concerns about the Law Society's Chief Executive. He seems to have brought a legal action against an agreement that he was previously happy with. The judge seemed to have concerns about his actions. I will be asking my Council member to start questioning the CEO's position, after all we do pay his wages.
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Spenser Poultney | 5-Mar-2010 11:28 am
Costs aside ... an FOI request should tell us this...
Does anyone know if this exclusion will alsoapply to staff currently employed by the SRA?
See...
http://www.whatdotheyknow.com/request/performance_of_the_sra
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Anonymous | 17-Mar-2010 5:47 pm
I would like to ask what position will the present OBM hold within this new setup. Also, if one disagrees with the results of this new body when a complaint about a solicitor is made, to whom does one take this further complaint.
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Anonymous | 6-May-2010 7:31 pm
The SRA is not materially affected by the changes to the complaints-handling system, it will continue to deal with misconduct complaints.
The current Legal Services Ombudsman's Office will be abolished. The only right of review for the new Legal Ombudsman Scheme will be judicial review.
It is worth noting that the government made assurances as the Legal Services Act (which introduces these changes amongst others) went through Parliament that TUPE would apply protecting the jobs of staff employed by existing complaints handlers.
The legal profession as I understand it may be footing the bill (in full or in part) for close down of the existing Legal Complaints Service and set up of the new Legal Ombudsman Scheme. Therefore, it is possible that the Law Society was at least partly motivated by reducing costs to the legal profession. Clearly if TUPE had applied both redundancy and recruitment costs would have been likely to be lower.
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