Focus: Legal Process Outsourcing - Distance earning

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  • As things stand, most clients would be well advised to instruct lawyers in the regional offices of one of the larger national firms. The quality of the people and service is no worse that that of the London firms, and the rates are far lower. There may be some instances where the job requires a large city firm (e.g. the job requires a massive team), but 95% of the time clients using London lawyers are simply wasting money

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  • The point of this article is that there are many more and different options for both GC and law firms but no single "right answer". However not to respond to these opportunities would be negligent

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  • A timely article given the impending ABS furore but, in truth, how many firms are actually seriously considering a more radical reorganisation of the way work is resourced ?
    No longer can the legal profession rely upon an exalted status of awe and respect conferred merely by the appendage of the title "solicitor". Clients want their problems solved, efficiently and effectively (not always the same thing as cheaply) and new competitors may be more willing to explore unique ways of providing those solutions.
    Hats off to the first major law firm that truly offers a radical alternative in conjunction (or in place of) its standard offering.

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  • Really great article and thanks for sharing. As far as India is concerned other countries are now giving a tough fight to India in LPO and KPO services and Indian LPO and KPO industry must be innovative and competitive to deal with these competing destinations. LPO and KPO in India are still by and large covering the traditional outsourcing requirements with few exceptions. This is more so regarding the knowledge process outsourcing services in India.

    Take the example of e-discovery LPO and KPO in India. The e-discovery outsourcing, LPO and KPO services in India are still in infancy stage despite tremendous potential for the same. This is because a dominant majority of LPO and KPO service providers in India and not sound in a techno legal manner. LPO and KPO in India need to adapt to technology so that techno legal assignments can be managed.

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  • i want to learn and work lpo work and cpa global

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  • Firms also have to remember that if they "outsource" their legal work to other companies - that other company, whether in Newcastle or Mumbai, will be taking work from other law firms. Therefore the quality of the output will be the same; where is the differentiation?
    The legal market is behind many others in outsourcing - but a lot of those other industries are now bringing work back onshore. Let's hope the legal industry can learn from other industries as opposed to blindly following.

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