Toyota recall underlines the importance of systems integrity, says Evershed’s Matthews
Commenting on news that Toyota is recalling 1.9 million of its top-selling Prius hybrid cars because of a software fault, Richard Matthews, head of product liability at Eversheds, said: ‘For any manufacturer, undertaking a consumer recall is a major step — the direct costs of contacting vehicle owners, disseminating information through dealer networks and informing regulatory authorities around the world are substantial.’
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