Eversheds to outsource UK-wide secretarial jobs

  • Print
  • Comments (25)

Readers' comments (25)

  • They've had problems in the past with get rich quick schemes but they know they'll get rich with this scheme, and quick.

    Unsuitable or offensive? Report this comment

  • ScoobyDooDoo - if something is worth saying, it's worth saying twice?

    Let's hope that the loss of immediacy that having colleagues in the same office brings is a price worth paying.

    Unsuitable or offensive? Report this comment

  • I recall reaching a very effective arrangement with a secretary who wanted to work from home after taking maternity leave. I would dictate to a digital recorder and send the result to her as a WAV file by email. Result: immediate turnaround by an excellent secretary whose skills we did not wish to lose. The other fee-earners in my department would all send her non-urgent work (such as attendance notes) either by email or simply popping tapes in the post. She would come to the office one morning a week. No reason why many fee-earners could not work from home using such secretarial support. Could result in a significant saving in overheads.

    Unsuitable or offensive? Report this comment

  • Quote from the Exigent web site:
    "Confidentiality and security are also guaranteed as we use a combination of encryption technology and established operating procedures to get the work done."
    Security is 'guaranteed' eh? This is a *bold* claim... security is *never* 100%.
    Moreover, what do clients think of such a move? Are they happy that potentially sensitive details of cases and so forth will be processed oversees? What about cases relating to personal sensitive information and the Data Protection Act (e.g. medical cases)?

    Unsuitable or offensive? Report this comment

  • Boy am I glad I don't work there as a secretary anymore!

    Unsuitable or offensive? Report this comment

  • Another tinpot scheme by Eversheds intended to show how progressive and client centred it is. You'd think it would focus on more fundamental problems - like woefully low revenue per lawyer. Touting a "commitment" to diversity and outsourcing won't help here folks. You have to wonder about the people that run this place.

    Unsuitable or offensive? Report this comment

  • Outsourcing is often more cost effective. Companies that work in legal outsourcing know that security and accuracy are imperitive and without these their reputations would be shot. Secretaries who are not doing basic tasks may be more focused on research and have more time to develop better relationships with clients and fee earners.

    Unsuitable or offensive? Report this comment

  • How can outsourcing be more cost effective - one of the main things to come out of this experiment is that Eversheds finally realised secretaries do far more than just type!! We are not actively encouraged to develop better relationships with clients or fee earners - we are here to do whatever the fee earner requires of us - without a pay rise for the last two years!! May be Eversheds should concentrate on keeping good quality staff because once the upturn comes about the quality of staff they require will all have been snapped up by firms who appreciate just what a secretary can do!

    Unsuitable or offensive? Report this comment

  • Considering Eversheds has already lost an enourmous amount of talented secretaries, it is disgusting that much recruitment is "insider dealing" by management and half of that management isn't even needed! Maybe too many cooks shuld be used here? Keep the people who run your business happy, like your support staff and you in turn will make your money!!

    Unsuitable or offensive? Report this comment

  • The bottom line is that the costs saved by outsourcing typing overseas is a drop in the ocean - it gives the illusion that management are being proactive in the face of a very dire situation.

    Unsuitable or offensive? Report this comment

  • Exporting jobs in a recession between now and Christmas to a country without a minimum wage and in doing so circumventing UK employment law.Is this really the future with mere fee earners next in line?

    Unsuitable or offensive? Report this comment

  • I am one of the secretaries at Eversheds who has been notified of redundancy this week. I was told we are able to attend interviews but what I didn't know was that you have to take unpaid leave or holiday!

    Unsuitable or offensive? Report this comment

  • Very interested, can somebody post the website address of Exigent as it seems not easy to find. Thanks.

    Unsuitable or offensive? Report this comment

  • If you would like to contact Exigent directly, please contact nstott@exigent-global.com

    Unsuitable or offensive? Report this comment

  • Their website is www.exigent-global.com.

    Unsuitable or offensive? Report this comment

  • they've got be realistic. We've all got to be realistic. exactly the same issues that the whole profession is facing. I suspect they're just being more open about it than most.

    Unsuitable or offensive? Report this comment

  • An existing ratio of 3.4 fee-earners to 1 secretary seems very high. Is this common? I would assume that some fee-earners, perhaps in appropriate areas like uninsured loss and debt recovery will write their own letters, being helped by precedents. Surely it must be extremely difficult to have such a ratio in many areas of practice?

    Unsuitable or offensive? Report this comment

  • I wish !!! A ratio of 3.4 fee earners would be a breeze. Following a round of redundancies I now work for 6 full time fee earners and in my firm, which isn't a small one, this isn't unusual.

    Unsuitable or offensive? Report this comment

  • Speaking as a legal secretary for the past 17 years will Exigent do the following:
    Amend the same document about 10 times because the lawyer can't make up his mind what to put.
    Find out what time the dry cleaners take last orders.
    Answer all their calls because they have put it on divert because they are avoiding one of their clients.
    Lie to their wife that they are in an important meeting when really they are on a boozy lunch.
    Put through their expenses without questioning why they don't have any receipts for most of the things they are claiming for.
    Submit their time sheets and make up any missing hours so they qualify for their PEP.
    Book some irrelevant CPD course because it is September and they are in a panic because they haven't got enough CPD points.
    1 year after you have left get the blame for anything that has gone wrong, or any file/document that is missing because you were "useless".

    I rest my case.

    Unsuitable or offensive? Report this comment

  • This issue is bloody arrogant.

    When the joy of low price is long forgotten the bitterness of poor quality still remains.

    Unsuitable or offensive? Report this comment

View results 10 per page | 20 per page | 50 per page

Have your say

Mandatory Required Fields

Mandatory

Comments that are in breach or potential breach of our terms and conditions in particular clause 8, may not be published or, if published, may subsequently be taken down. In addition we may remove any comment where a complaint is made in respect of it. These actions are at our sole discretion.

  • Print
  • Comments (25)